From Task Chaos to Clarity: MBL’s Journey to Better Workflow
Introduction
Muar Ban Lee Group Berhad (MBL) is a publicly listed palm kernel expeller machinery manufacturer based in Malaysia, operating across multiple countries and departments. Before implementing our system, tasks were managed through emails and notes, often forgotten, left untracked, and lacking clear ownership, leading to inefficiencies.
Challenge & Solution
Lack of Task Ownership
No On-Site Verification
Manual Progress Monitoring
Key Features
Clear Role Assignment
Every task includes a designated PIC, team members, and watchers, eliminating ambiguity and improving accountability across departments.
Automated Reminders & Due Dates
No more missed deadlines. The system sends automated reminders as task deadlines approach or when tasks are overdue.
GPS Check-In for On-Site Tasks
Tasks that require physical presence must be started through a GPS-based check-in, ensuring real attendance and reducing false reporting.
In-Task Communication & File Sharing
Team members can comment, upload images or documents, and keep all communication centralized, no more scattered messages.
Real-Time Task Dashboards
Managers and staff can track progress by department, assignee, or task category, everything visualized in one clean dashboard.
One-Click Report Export
Easily export task reports in PDF or Excel format for internal reviews, meetings, or audits, all formatted and ready to go.
