Transforming Now Media’s Lead Flow and Sales Tracking
Introduction
Now Media Group is a leading digital media company in Malaysia, known for hyper-local platforms like JohorNow and KLNow. They specialize in content creation, digital campaigns, and influencer marketing, connecting millions with lifestyle, food, and branded content daily through a dynamic team across editorial, design, sales, and operations.
Challenge & Solution
Lost Lead Visibility
Manual Commission Errors
Undefined Responsibilities
Key Features
Smart Campaign Tracking
Easily track and optimize your marketing campaigns across multiple platforms. Generate unique tracking links for each campaign to measure performance in real time, whether it is for social media, landing pages, or seasonal events. Gain visibility into what is working and refine your strategy on the fly.
Auto Lead Routing
No more missed leads or overloaded staff. Automatically assign incoming inquiries to the right team member using round-robin or rule-based logic. This ensures faster response times, fair workload distribution, and better customer experiences.
Follow-Up Tracker
Never lose track of a lead again. Maintain a full interaction history, update lead statuses in real time, and manage follow-ups from a centralized dashboard. Empower your team to close deals more effectively with structured follow-up workflows.
Smart Appointment Scheduler
Allow your sales or content team to schedule meetings, calls, or demos directly within the system. Integrated with your calendar, the scheduler sends automated reminders, avoids conflicts, and keeps both team members and clients aligned—perfect for managing interviews, briefings, and client sessions.
Multi-Branch Hub
Manage users, teams, and reports across multiple branches in one system. Assign branch-specific roles, monitor localized performance, and maintain centralized oversight. Whether you are scaling or managing regional teams, this ensures consistency without sacrificing flexibility.
Commission & KPI Engine
Track team performance and automate commission payouts based on real-time data. Set custom KPIs by role or campaign, view live dashboards, and reward your top performers accurately and efficiently. Eliminate disputes and motivate results with built-in transparency.
