Privacy Policy

1.Introduction

CORESYNC TECHNOLOGIES SDN. BHD. (“we”, “us”, or “our”) operates the CoreSync website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We process your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2.Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Property and Tenant details (uploaded by landlords)
• Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”).

3.Use of Data

CORESYNC TECHNOLOGIES SDN. BHD. uses the collected data for various purposes:

• To provide and maintain the Service (including automated billing and rent collection).
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service (such as e-signing).
• To provide customer care and support.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.

4.Data Security

The security of your data is important to us. We utilize bank-level data encryption and secure cloud storage to protect your Personal Data. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5.Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation (e.g., requests from LHDN or law enforcement).
• To protect and defend the rights or property of CORESYNC TECHNOLOGIES SDN. BHD.
• To prevent or investigate possible wrongdoing in connection with the Service.

6.Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, or to assist us in analyzing how our Service is used (e.g., Payment Gateways for FPX/Direct Debit). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7.Your Rights

Under the PDPA, you have the right to access, correct, or withdraw consent to the processing of your personal data. To exercise these rights, please contact us at hello@coresync.com.

8.Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@coresync.com